Privacy policy at Oakmore Ltd.

We only collect personal data in cases where it is relevant to us, and we will only collect personal data if it is relevant to your activity at Oakmore Ltd..
When collecting, processing, and using your personal data, we always comply with all relevant legal provisions.
We will only store your personal data for as long as we are either legally obligated to do so or as long as it is relevant to the purpose for which they were collected.

Information we collect

If you wish to purchase and receive a product or service from us, we need to collect certain personal data to complete the transaction and provide you with our services. We may use cookies to keep track of the contents of your shopping cart while you use our webshop.
We may collect information such as name, email address, postal address, delivery address (if different from the postal address), phone number, and payment information.

Oakmore Ltd. collects and processes your personal data when you engage in the following:

– Visit our website
– Complete a purchase of one our products
– Create an account
– Send us questions, complaints, or feedback

The data controller

The data controller for the collection, processing, and use of your personal information on www.oakmore.dk is Oakmore Ltd., Bøgekildevej 34A, 8361 Hasselager, Denmark, cvr no. 43884573 (danish central business register number)

Legal basis and purpose

We collect your regular contact information such as name and address to be able to deliver the product or service you have purchased from us. We collect your email address to send you an order confirmation and a delivery confirmation.

When you pay for your product or service, we collect your name, card data, and IP address. The information collected in connection with the payment transaction is used and stored only for payment settlement and fulfillment of the agreement. In the process of making payments, some of your data will be disclosed to Pensopay, including information necessary to complete or support the payment, such as the total purchase amount and billing details.

If you do not wish to provide the required personal data to complete a purchase of a product, unfortunately, you will not have the opportunity to buy products from us on our website.

Your information (except your email address, if you have consented to its processing for the purpose of receiving offers) will be deleted 5 years after you have received your product or service.

Other recipients of personal information

We do not sell your personal data to third parties, and we do not transfer your personal data to third countries.

Our website is hosted at macAdesign and payment system through Pensopaywhich serves as our data processor. All personal data you provide on our website will be stored in macAdesign's data centres.

We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and, in certain cases, process personal information in connection with the delivery of their services to us. Our data processors only process personal information according to our instructions and in accordance with legal requirements for data processors.

We have entered into data processing agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal information.

Your rights

As the data subject, you have several rights that we must ensure compliance with at all times. You have the right to request the following:
• Access to and correction/change of your personal data
• To have your personal data deleted

You also have the right to object to the processing of your personal data, and you have the right to file a complaint with a data protection authority.

If you no longer wish for us to process your personal information or want us to restrict the processing of your personal information, you can also send a request to our email address bo@oakmore.dk.